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Customer Reviews.

sales

5

Great staff and nothing was too much for Rebecca she made the experience of buying my first mini a pleasure. I think I will be sticking with mini from now on.

08 December 2017

service

3

I agreed price ceiling for advisory mot and service need which was ignored despite confirmation. Meant I have another visit required at great inconvenience. Rather frustrating.

07 December 2017

service

5

They were very accommodating and were able to fit around my needs

07 December 2017

sales

5

Jason at mini Milton Keynes kept me up to date weekly & went through cars controls / equipment on delivery. He was knowledgeable, professional & friendly

06 December 2017

service

4

Very good

06 December 2017

service

5

I was greeted on arrival and shown the way in where the service team were ready for my car and it got seen to straight away. A great, relaxing area to wait and a smooth, stress free process from start to finish

05 December 2017

sales

4

Very good but not quite perfect. I was told my mini would arrive more quickly than it did. On pick up a document had not been photocopied and i had to drive back to the garage and was then late to the appointment I needed to be at.People were nice

05 December 2017

sales

5

Lovely sales persons car delivered on time.

05 December 2017

service

5

Went smoothly without a problem. The guy who showed my mum how to use the car was actually very good and took her through everything.

01 December 2017

service

5

My car was looked after with no dirty marks on the interior.

29 November 2017

service

4

Due to a misunderstanding on my part the service I had booked was not due until the end of January 2018 so I still have to return to have my car serviced.

28 November 2017

sales

5

Jason is a superstar he gave me the best advice - sensible options to consider and didnt try to upsell me with gadgets i wouldnt use

28 November 2017

service

4.5

The service was performed one week and then my car went back in for some work to be done the following week. When I collected the car, the seat belt had been detached from the driver's seat and not reconnected. Otherwise would have been 5/5.

28 November 2017

sales

5

Kellie the sales assistant was amazing and was very helpful at all times.

27 November 2017

service

5

Everyone was really helpful and most importantly kept me informed throughout the day on the progress of the service and repairs

24 November 2017

service

5

We'll look after

24 November 2017

service

5

The ladies on the reception desk were very friendly and organised a car for me to get home in

22 November 2017

sales

5

Excellent customer service from Gregg and Jason. Recieved regular updates on exact date of delivery and was sent a video of car before collection. First class customer service

22 November 2017

service

5

Excellent customer service

19 November 2017

service

4

Because of the service and friendliness of the staff.

16 November 2017

service

5

Professional but friendly service from BMW mini

16 November 2017

service

5

All went according to plan

15 November 2017

service

5

All of the above, Staff very pleasant. Could get coffee whilst I waited.

13 November 2017

service

3

Miss communication caused confusion but all sorted.

13 November 2017

sales

4

Because it is the truth, why lie

10 November 2017

service

5

felt welcomed

09 November 2017

sales

5

Every care was taken to ensure that I had the car and spec that I wanted

09 November 2017

service

4

My car was also in for a quality upgrade relating to the crank shaft bearings when I mentioned that the bearings had already been checked on a previous visit it seemed to cause a lot of confusion.

08 November 2017

service

4

Staff were lovely

07 November 2017

service

3

Slight hiccup with my wheel lock not being replaced was the only problem

07 November 2017

service

5

Honest and knowledgable staff

07 November 2017

sales

5

From our initial visit to delivery day the mini experiance & branding was everything I imagined it would be and more

07 November 2017

service

5

Very satisfied, I will return in future

07 November 2017

service

3.5

The only issue is the distance l have to travel.

06 November 2017

service

4

As above but I have one annoying fault with the media system which is still not fixed

06 November 2017

service

4

Helpful staff organising the service, not 100% as still having problems with the windscreen washers.

06 November 2017

service

4

No trouble booking in at a time that suited me. Staff very helpful.

05 November 2017

sales

5

The new car was everything we expected it to be. Being new to mini, we were shown everything that we needed to know about the car.

03 November 2017

sales

5

Attentive, not pushy staff. Relaxed environment.

03 November 2017

service

5

Everyone so helpful

03 November 2017

service

5

Easy and comprehensive.

02 November 2017

service

5

I didn’t expect anything other than perfection!

31 October 2017

service

5

As above...not the run of the mill dealership

31 October 2017

service

5

Met my expectations

31 October 2017

service

5

Good coffee while I am waiting..shame I wasn't waiting very long.

30 October 2017

service

3

Sorry but breakdown on your staff part ! Was travelling from Somerset so thought I had appointment booked for me to collect car before 12pm ! On sat however service desk thought picking up Mon did collect Sat but wasted family time waiting for car

30 October 2017

service

5

Very good service

30 October 2017

service

5

David was helpful, explained everything in enough detail, the branch was friendly and inviting

30 October 2017

service

5

I was looked after from start to finish by the excellent service team especially Ashlee

30 October 2017

service

4

Warranty work was undertaken over a weekend and they kept me updated of the status of the work and expected time of completion.